- General Information
Volleyball Central carefully selects all products and services we provide. Occasionally, you may have to return something to us for a number of reasons. If you are unsatisfied with your product(s), return it to us within 120 days and we will promptly refund your money or exchange it for something else. Ordered a shoe and it doesn't fit? We will exchange for the proper size. For a full refund or exchange, the item must be returned in original condition. If sold as a set, it must be returned as a set. Any items that have been worn outside will show signs of wear and will no longer be in original condition and packaging, and cannot be returned. Please try everything on indoors. All packaging, boxes and accessories must be included in original condition. Returned items may be subject to a 20% restocking fee at our discretion.
Please note that returns older than 120 days can only be refunded for store credit.
- Product Return Form
Please download our Product Return Form to initiate the return process. Product Return Form PDF. To view the return form, you must download Adobe Acrobat Reader. Please fill it out completely, and send your items to the address below.
Please ship all returns to Volleyball Central. We are not liable for any returns that are sent to our vendors. You MUST send your return to the address below:
Volleyball Central - Returns
775 North Warm Springs Road
Salt Lake City, UT 84116
- Our Mistake?
Did we send you the wrong item? Wrong color, or size? No worries. We will promptly ship out the correct item at no cost to you. We will also arrange for the incorrect item to be picked up, so you don't have to worry about anything.
- Returns Process
Ordered the wrong item? If you ordered the wrong size, color or simply aren't comfortable with your item, we will gladly accept returns or exchanges. Simply ship your item(s) back to us and we will take care of the rest. Please be sure to fill out our product return form, located here: Product Return Form PDF. Please be aware that we cannot reimburse the price for the return shipping to us. It is the customer's responsibility to pay for shipping the item(s) back to us, unless we made an error. If your order was shipped via our Free Shipping promotion, please read below for exchange and return policies.
- Closeout Items and DVDs
Closeout items cannot be exchanged or returned unless they are defective. There are no returns allowed on customized items, videos or DVDs with opened packaging. We cannot accept COD's or packages marked "Bill Recipient." Please keep the receipt or tracking number of your returned package in the event it is delayed or lost in transit.